Delivery
I purchased a Perixx receiver on your website, how will it be delivered to me?
Perixx offers a versatile shipping solution that can be customized to suit your preferences. You have two choices: Shipping without tracking through the postal service. Shipping with tracking via DHL. This flexibility allows you to choose the method ...
My product has not arrived yet, what do I do?
Perixx Webshop Without tracking If you have chosen the option without tracking we have no information about the location and the delivery can take up to 10 days within Germany and up to 14 days across Europe and USA. If after this time you have not ...
My shipping address is wrong, how can I change it?
If you ordered through our website: Order Not Shipped Yet: If your order has not yet been shipped and is still in the "Not Shipped" status, please contact us immediately to avoid shipping it to the wrong address. Order Already Shipped: Once your ...
What are the estimated shipping times for your website orders?
For orders with tracking, the delivery normally takes 2 to 7 business days. For orders without tracking, it may take up to 10 days within Germany and up to 14 days across Europe and USA. If you have any further inquiries or require additional ...
What should I do if I haven't received my order within the expected timeframe?
In the event that your order has not been received within an estimated timeframe of 2-4 business days (or 2-8 business days for other European countries) subsequent to the receipt of your shipping confirmation, we kindly request that you to contact ...
Do you offer free shipping on your website orders?
Within Germany we offer free shipping to all orders. Within Europe we offer free shipping for order over 29€. In Japan we offer free shipping to all orders. If you have any further inquiries or require additional assistance, please do not hesitate to ...
Can I ship to a P. O. box in the USA?
We regret to inform you that we do not provide shipping services to P.O. boxes within the USA. To facilitate a successful delivery, we kindly request that you furnish us with a valid residential or business shipping address. Should you require any ...
When will my order be processed and shipped?
Our standard procedure for our webshop prders involves processing orders within an estimated timeframe of 1-2 business days following receipt of your order confirmation and payment. Subsequently, once your order has been shipped, you will receive a ...