My product has not arrived yet, what do I do?

My product has not arrived yet, what do I do?

Perixx Webshop

Without tracking

If you have chosen the option without tracking we have no information about the location and the delivery can take up to 10 days within Germany and up to 14 days across Europe and USA.

If after this time you have not received it, please contact us.

With tracking

The standard shipping times for orders with tracking is 4 to 7 business days.

If after this time you have not received it and see no new updates on the tracking, please contact us.

Amazon

In that case, please directly get in contact with Amazon Customer Service as they handle the shipping and delivery of all orders. They'll be able to assist you with any inquiries related to your purchase.

 

Should you require additional information or have any questions, please do not hesitate to contact us. We are committed to ensuring your experience with us is satisfactory.