Product Manual

Is the dongle of PERIBOARD-716 a 1.0, 2.0, or 3.0 USB plug in?

• The dongle of PERIBOARD-716 is USB 2.0 version. 

Will PERIBOARD-716 support short cuts that include function for instance ctrl + fn + pg dwm to change tabs in excel?

• For PERIBOARD-716 keyboard, “fn + down” serves as “pg down.” Normally, you would press “ctrl + pg down” to change tabs in Excel. However, you can press the buttons “ctrl + fn + down” to change tabs in Excel with this product.

PERIBOARD-716 does work with windows 10, but what about Android TVs?

• Please make sure that it supports HID (human interface device) and one free USB port, if it is then PERIBOARD-716 will work with Android TV.

Does PERIBOARD-716 work with Mac?

• PERIBOARD-716 is designed for Windows, it should work on mac OS as basic keyboard, however, the function and hot keys might not work as expected.

Will the keyboard and mouse work at the same time with laptop while using PERIBOARD-716?

• Yes, it will

Is there a way to turn off touch to click? Like for instance, tapping the touchpad to click instead of the left/right buttons.

• No. This feature is only available with PERIBOARD-507 PLUS, and please find the Link

How to disable touchpad on PERIBOARD-716?

• you can disable touchpad function from Mouse Properties setting on your computer.

How to add the language layout on my keyboard?

1. Open Settings: Click on the Start menu, then select the "Settings" gear icon. Alternatively, you can press Win + I on your keyboard to open Settings directly.
Navigate to Time & Language: In the Settings menu, click on “Time & language.”
2. Select Language & region: On the sidebar, click on “Language & region.” Here you'll see the languages currently installed.
3. Add a Language: If the language you would like to add is not already listed:
Click on “Add a language.”

4. Search for and select the language you want. then, click "Next" and then "Install" to add the language pack.

5. Configure Keyboard Layout: Once the language is added, click on the three dots (…) next to it under the “Preferred languages” section.
6. Select “Language options.” Then, Under “Keyboards,” click “Add a keyboard” and select the keyboard layout you prefer.

7. Switch Between Keyboard Layouts: You can switch between keyboard layouts by clicking on the language icon in the taskbar (near the clock) or by using the shortcut Win + Space to cycle through the available keyboard layouts.

PERIBOARD-716 won’t type after computer restart, what shall I do?

1. Check Battery: PERIBOARD-716 relies on batteries for power. An insufficient battery charge can lead to it not functioning correctly. To check the battery, ensure the batteries are inserted correctly, matching the positive and negative ends with the markings inside the battery compartment. If the batteries are rechargeable, charge them fully before use. If they are disposable, try replacing them with fresh ones to see if this resolves the issue. Some keyboards have battery indicators or software that shows the current battery level. Check these to ensure the batteries are adequately charged.

2. Test on Another Computer: To identify the problem, try connecting the PERIBOARD-716 to another computer. This step is crucial as it helps isolate the issue. If the keyboard works fine on another system or computer, the problem might be with your original computer's hardware or software configurations. However, if it doesn't work on any computer, the keyboard itself might be faulty.

3. Direct Connection to Computer Ports: Often, issues with USB devices can stem from unstable connections, especially when using USB hubs or extension cables. Disconnect the PERIBOARD-716 from any USB hubs or extension cables. Connect it directly to one of your computer's USB ports. Preferably, use a USB port on the back of a desktop computer, as these ports are directly connected to the motherboard and usually provide a more stable connection than front-side ports or ports on laptops.

4. Check and Update Drivers: Remove any previously installed keyboard drivers, then restart your computer. This can resolve conflicts between the keyboard software and your system. For this process, go to device manager and check the driver in Keyboards

• Select “Scan for hardware changes. This will allow your operating system to refresh the new hardware for plug and play.

• After refreshing the hardware list, please select “Update driver’ to check the any updates.

• Select the option “Search automatically for driver” check driver to update or reinstall for your operating system. After your operating system confirms to reinstall the driver, your mouse is confirmed that its driver is ready to operate.

5. Contact Customer Support: If, after following all the above steps, your PERIBOARD-716 still doesn't work, it's time to seek further assistance. Reach out to customer support for personalized troubleshooting and potential repair or replacement options. Visit the official website and navigate to the support section to find contact information or a support request form. Provide a detailed description of the issue and the steps you've already taken to try to resolve it.

How can I address issues like double letters on PERIBOARD-716 keyboard?

• To address issues like double letters on your keyboard, you can try the following steps:

1. Open Settings: Click on the Start menu, then select the "Settings" gear icon. Alternatively, you can press Win + I on your keyboard to open Settings directly.
2. Navigate to Ease of Access: In the Settings menu, click on “Ease of Access.”
3. Scroll down the left side to find the "Keyboard" from "Interaction" section in "Ease of Access."
4. Please turn on "Ignore brief or repeated keystrokes and change keyboard repeat rates" on "Use Filter Keys" section in Keyboard.

• Test the keyboard to see if the issue is resolved. If not, you can try cleaning the keys.

How to clean a Key on your keyboard? (scissor type)

1. Unplug or turn off the keyboard.
2. Hold the can of compressed air upright. Aim the nozzle at an angle under the keycap and use short bursts of air to dislodge any debris or dust. Be careful not to tilt the can too much to avoid propelling liquid.
3. Take a soft brush or a clean, dry toothbrush and gently brush around the keycap to loosen any remaining debris. You can also use a small handheld vacuum designed for electronics to suck up any loose particles.
4. If you have a manual pump blower (like those used for cleaning camera lenses), aim it at the base of the keycap and give several strong pumps to further dislodge any dust.
5. Dampen a microfiber cloth with a small amount of isopropyl alcohol (not dripping). Wipe the surface of the keycap and the surrounding area to remove any sticky residues or fingerprints.
6. Give the keycap area one more blast with compressed air to ensure all loosened debris is cleared away.
7. Check the keys to see if the issue is resolved.

How to rebind the receiver?

1. Insert batteries into your keyboard and switch it on.

2. Press ESC key and Q key or ESC key and K key at the same time for 10 seconds.

3. Plug the receiver into the USB port on the computer.