PERIBOARD-612

How to add the language layout on my keyboard?

1. Open Settings: Click on the Start menu, then select the "Settings" gear icon. Alternatively, you can press Win + I on your keyboard to open Settings directly.
Navigate to Time & Language: In the Settings menu, click on “Time & language.”
2. Select Language & region: On the sidebar, click on “Language & region.” Here you'll see the languages currently installed.
3. Add a Language: If the language you would like to add is not already listed:
Click on “Add a language.”

4. Search for and select the language you want. then, click "Next" and then "Install" to add the language pack.

5. Configure Keyboard Layout: Once the language is added, click on the three dots (…) next to it under the “Preferred languages” section.
6. Select “Language options.” Then, Under “Keyboards,” click “Add a keyboard” and select the keyboard layout you prefer.

7. Switch Between Keyboard Layouts: You can switch between keyboard layouts by clicking on the language icon in the taskbar (near the clock) or by using the shortcut Win + Space to cycle through the available keyboard layouts.

PERIBOARD-612 won’t type after computer restart, what shall I do?

1. Check Battery: PERIBOARD-612 relies on batteries for power. An insufficient battery charge can lead to it not functioning correctly. To check the battery, ensure the batteries are inserted correctly, matching the positive and negative ends with the markings inside the battery compartment. If the batteries are rechargeable, charge them fully before use. If they are disposable, try replacing them with fresh ones to see if this resolves the issue. Some keyboards have battery indicators or software that shows the current battery level. Check these to ensure the batteries are adequately charged.

2. Test on Another Computer: To identify the problem, try connecting the PERIBOARD-612 to another computer. This step is crucial as it helps isolate the issue. If the keyboard works fine on another system or computer, the problem might be with your original computer's hardware or software configurations. However, if it doesn't work on any computer, the keyboard itself might be faulty.

3. Direct Connection to Computer Ports: Often, issues with USB devices can stem from unstable connections, especially when using USB hubs or extension cables. Disconnect the PERIBOARD-612 from any USB hubs or extension cables. Connect it directly to one of your computer's USB ports. Preferably, use a USB port on the back of a desktop computer, as these ports are directly connected to the motherboard and usually provide a more stable connection than front-side ports or ports on laptops.

4. Check and Update Drivers: Remove any previously installed keyboard drivers, then restart your computer. This can resolve conflicts between the keyboard software and your system. For this process, go to device manager and check the driver in Keyboards

Select “Scan for hardware changes. This will allow your operating system to refresh the new hardware for plug and play.

After refreshing the hardware list, please select “Update driver’ to check the any updates.

Select the option “Search automatically for driver” check driver to update or reinstall for your operating system. After your operating system confirms to reinstall the driver, your mouse is confirmed that its driver is ready to operate.

5. Contact Customer Support: If, after following all the above steps, your PERIBOARD-612 still doesn't work, it's time to seek further assistance. Reach out to customer support for personalized troubleshooting and potential repair or replacement options. Visit the official website and navigate to the support section to find contact information or a support request form. Provide a detailed description of the issue and the steps you've already taken to try to resolve it.

How to Pair a Receiver with PERIBOARD-612

1. Download PERIBOARD-612 bindtool (Zip) then extract the file.

2. plug the receiver you want to newly pair.

3. please click the KC1289 Bindtool.exe and run the application. when the application is started, SmartScreen of Microsoft Defender will be popped out, then Click "More info" on top-left and then click "Run anyway."

3. Flip your Keyboard and switch keyboard to "2.4 GHz" and press "Connect" button for 3 seconds.

4. Go back to the application and click " Start Binding Mode"

5. Test connection by pressing "A" and "B" key from keyboard.

6. if keyboard is successfully connected, the fields on application (K1, K2) will light up green.

How to connect PERIBOARD-612 via Bluetooth 4.0 and wireless 2.4 GHz?

Bluetooth connect via Windows

1. Flip the keyboard and switch to "Windows" mode and "Bluetooth" mode

2. Go to Setting and select "Devices"

3. Turn on the Bluetooth and then click "Add Bluetooth or other Device"

4. Press the "Connect" button at least for 3 seconds

5. Go back to Bluetooth setting on Windows, then click "Bluetooth" from "Add a device"

6. After computer detect the device "PERIBOARD-612", then type the PIN on the Keyboard then press enter

2.4 GHz connect via Windows

1. Flip the keyboard and switch to "Windows" mode and "2.4G" mode

2. Plug the USB receiver into your computer

Bluetooth connect via mac OS

1. Flip the keyboard and switch to "OS X" mode and "Bluetooth" mode

2. Enable the Bluetooth on Mac and open the Bluetooth preference.

3. Press the "Connect" button at least for 3 seconds

4. From the Bluetooth preference in Mac, if the Mac detect the "PERIBOARD-612", click "Connect"

5. If the set of PIN shows up, then type the PIN and enter "Connect"

2.4 GHz connect via mac OS

1. Flip the keyboard and switch to "OS X" mode and "2.4G" mode

2. Plug the USB receiver into your mac

How to Update the Bluetooth Connection Using an iPhone or iPad?

How to Update the Bluetooth Connection Using an Android Device

How to upgrade Bluetooth connection if I purchased PERIBOARD-612 before May 2020?

1. Requirement Check

Ensure you have access to a Windows computer, as the upgrade process requires specific software that is only compatible with Windows OS.

2. Downloading the Necessary App

You'll need a specific application provided by us for the upgrade process. Visit the official website, navigate to the download section, and look for the upgrade tool or app compatible with the PERIBOARD-612 model. This app is designed to facilitate the Bluetooth connection upgrade.
Installation: Once downloaded, install the application on your Windows computer by following the on-screen instructions. Ensure that the installation is completed successfully before moving to the next step.

3. Preparing the Keyboard

Before starting the upgrade process, make sure your PERIBOARD-612 is ready

If your keyboard is battery-powered, ensure it has sufficient charge or fresh batteries installed.

Temporarily disconnect your keyboard from your computer if it's currently connected.

4. Upgrading Bluetooth Connection

Open the application you installed earlier for the Bluetooth upgrade.
Connect your PERIBOARD-612 to the Windows computer using a USB cable or through Bluetooth if the app supports this method.
The application will provide step-by-step instructions for the upgrade process. Carefully follow these instructions. The process may involve selecting your specific keyboard model and clicking on an 'Upgrade' or 'Update' button within the app.
Wait for the upgrade to complete without disconnecting your keyboard. This process might take a few minutes. Once done, the app should notify you of a successful upgrade.

5. Reconnecting the Receiver to the Keyboard

After the upgrade, it's essential to properly reconnect your keyboard to ensure the upgrades take effect.
If your keyboard uses a Bluetooth receiver, disconnect and then reconnect this receiver to your computer.
Put your keyboard back into pairing mode, following the manufacturer's instructions. This often involves holding down a specific combination of keys.
Finally, reconnect your keyboard to your computer via Bluetooth, ensuring it's recognized and functions correctly with the upgraded Bluetooth connection.

Test the keyboard to ensure it's working correctly with the upgraded Bluetooth connection. Try out all the keys, and if possible, check the connection stability and range.

By carefully following these steps, you can successfully upgrade the Bluetooth connection of your PERIBOARD-612, enhancing its performance and compatibility. Remember to always follow the manufacturer's instructions closely during such processes to avoid any potential issues.

How can I address issues like double letters on PERIBOARD-612 keyboard?

To address issues like double letters on your keyboard, you can try the following steps:

Open Settings: Click on the Start menu, then select the "Settings" gear icon. Alternatively, you can press Win + I on your keyboard to open Settings directly.
Navigate to Ease of Access: In the Settings menu, click on “Ease of Access.”
Scroll down the left side to find the "Keyboard" from "Interaction" section in "Ease of Access."
Please turn on "Ignore brief or repeated keystrokes and change keyboard repeat rates" on "Use Filter Keys" section in Keyboard.

Test the keyboard to see if the issue is resolved. If not, you can try cleaning the keys.

How to clean a Key on the keyboard?

Unplug or turn off the keyboard.
Identify the key causing the issue (e.g., the 'Y' key), then gently pry up the key using a small, flat instrument (flat-head screwdriver) or your nail. Insert the tool or your nail under the edge of the keycap and carefully lift it up. Be gentle to avoid damaging the keycap or the switch.
Use the swab to clean any sticky areas on and around the key switch. Make sure to clean the underside of the keycap as well. If there is visible debris, use a dry cotton swab or compressed air to remove it before using the alcohol.
Reinsert the key back into its original place by gently pressing it down until it snaps back into place.
Check the keys to see if the issue is resolved.