Skip to main content
Perixx Help Center Help Center home page Help Center
Deutsch Français Japanese (Japan)
  • Sign in
  • Sign in
  • Submit a request
  1. Perixx Help Center
  2. Frequently Asked Questions (FAQ)
  3. General Technical Support

General Technical Support

  • Defect product? This checklist may help!
  • Can I change the scrolling direction on my PERIPAD touchpad?
  • How can I clean my Perixx mouse pad?
  • I'm using a USB hub with my Perixx devices. How should I manage power consumption and compatibility?
  • I'm experiencing stuck keys on my keyboard. How can I resolve this issue?
  • My device is asking for a PIN code to connect the Bluetooth keyboard, but I can't see the code on my device. What should I do?
  • I'm experiencing an issue where my keyboard types double letters. How can I fix this on a Windows system?
  • How to fix a jammed keyboard key?
  • I am using Perixx Bluetooth-mouse or Keyboard and suddenly lost the connection, what shall i do?
  • How do I pair a Bluetooth keyboard and mouse?
  • How can I change the keyboard language setting?
  • Are Perixx products for Windows also compatible with Apple/Mac devices?
  • What should I do if I have an issue with a Perixx product?
  • My device asks for a pin to connect the mouse/keyboard, what do I do?
  • What is NUM-LOCK key?
  • Does Perixx have products compatible with the mac system?
  • What are Perixx products compatible with?
  • I purchased a new USB-receiver for my Perixx product, how do I connect them?
  • I lost the receiver for my Perixx product, what do I do?
  • How do I know that my perixx mouse is defective?
  • Where can I find the driver for the product?
  • Why some keys (j, k, l, u, i, o, etc...) doesn't appear correctly?
Perixx Help Center
Deutsch Français Japanese (Japan)