What are the eligibility criteria for a return?

To qualify for a return, your item must meet certain criteria, including:

• Within the Warrantee period of your Region/Country
• Product must be in New condition, not tampered with or vandalized
• Being sent back in its original packaging
• Providing the receipt or proof of purchase that clearly indicates the product was purchased by Perixx and not a Third party Reseller.
• After the 30-days of purchase period proof of defect is required(this can include the failed troubleshooting procedure)

If you have any further inquiries or require additional assistance, please feel free to contact us.

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